Reviews

Very Clean facility with carts to help move your stuff. Staff is also very nice and answer your emails and phone calls quickly. 💕Unfortunately we had to move our stuff out because the company DOUBLED our rent back in the beginning of October and recently told us they would be upping our rent AGAIN. We just had our first baby when they doubled the rent and now they are raising the price on “select units”. How many more times are we going to get that email and have to pay more and more for the exact same service? Nothing was upgraded for us to justify either price hike. (Also the womens bathroom doesn’t have a baby changing station so if you need to change your baby while getting your stuff be prepared to just do it in your vehicle.) Good luck to anyone renting there with the constant price changes. If we had money to burn I would still be renting there anyways cuz I really liked it. 😓

Very friendly staff. Ciana was very understanding of my situation and helped me with the unit. She even let me know that my lock wasn't on my unit. Also easy access to unit even after closing hours. The A/C units feel great walking into after a move. Moving can be so hetic but Tomball Grand and Ciana helped take away some of the stress. 🙌🙌🙌👍

Nice and clean storage spaces. I have been a customer for six months now. Great customer service experience, thanks to Ciana who is always there to help and listen.